Loading…
Loading…
Cancellation and refunds
Cancellation and refund eligibility can differ by service, clinical work completed, medication status, and third-party charges.
Review the exact amount, billing cadence, cancellation timing, and refund handling presented in the secure visit. Do not submit payment if those terms are missing or unclear.
A prescription is not guaranteed. The secure visit should explain how the clinical-review fee, product charge, and any refund are handled when treatment is declined.
Cancellation may not be possible after a prescription has been processed or a product has entered fulfillment. Product returns may be restricted for safety and legal reasons.
Email care@docrxwellness.com for non-urgent billing support. Include only the minimum information needed to identify your request, and do not send payment details by email.